Lama
Office Administrator
Lama seamlessly blends her expertise in healthcare administration with a genuine passion for personalized patient care. With a rich educational background encompassing a Dental Assistant certification, a bachelor’s degree in Biology and Chemistry from VCU, and a Masters in Healthcare Informatics from Liberty University, Lama embarked on her professional journey in 2011. Her dedication to excellence and patient advocacy shines through in every aspect of her work.
At the heart of Lama’s role is her deep connection with patients. From scheduling appointments to navigating the intricacies of insurance and finance, she ensures each visit is smooth and stress-free. Lama takes pride in guiding patients toward optimal treatment plans tailored to their needs, leveraging her expertise to demystify insurance processes and financial concerns. Clients appreciate her warm demeanor and ability to address their questions and uncertainties with clarity and empathy, fostering trust and comfort throughout their experience. At Blue Bird Dentistry, Lama cherishes the camaraderie among her colleagues, who have become like a second family.
Outside the office, Lama finds solace in the simple joys of life, with her beloved dog Sire as a constant source of happiness. Nature beckons her, and she frequently embarks on trails with her family and furry companions. An avid gardener with a penchant for exploration, Lama delights in visiting Richmond’s museums and historical sites, immersing herself in the beauty of her surroundings.
Kim
Patient Treatment Coordinator
Kim brings decades of experience and a compassionate approach to her role at Blue Bird Dentistry. Since entering the field in 1997, Kim has been dedicated to ensuring every patient leaves with a smile, both figuratively and literally. Her commitment to helping patients navigate treatment options and financial matters reflects her passion for empowering individuals to make informed decisions about their dental care.
Kim’s warmth and attentiveness make her a trusted ally for patients. From listening to their concerns to providing clear answers to insurance and financial queries, she creates a supportive environment where patients feel valued and understood. Kim finds fulfillment in seeing the confidence and peace of mind on patients’ faces as they leave, knowing they’ve made choices that prioritize their dental health and financial well-being.
Outside of work, Kim’s heart belongs to her family and the great outdoors. Quality time with her two sons and four grandchildren fills her with joy, as does embarking on adventures with her fiancé, whether it’s a trip to the beach, a leisurely drive, or a fishing excursion. Kim’s love for creativity shines through in her hobbies, from scrapbooking to gardening, all while maintaining a deep appreciation for nature and wildlife. Her commitment to giving back, through donations to organizations like the Lung Cancer Foundation and the American Cancer Society, reflects her generous spirit and values, mirroring the patient-centric ethos of Blue Bird Dentistry.
Mikayla
Registered Dental Hygienist
With a passion for fostering both oral and overall health, Mikayla brings a wealth of experience and a warm, familial approach to her role. Having graduated with an Associates in Applied Science in Dental Hygiene from Northern Virginia Community College, Mikayla entered the field in 2013, driven by a desire to make a tangible difference in people’s lives. Her commitment to excellence earned her the prestigious Golden Scaler award in 2019, recognizing her outstanding clinical skills
Within the clinic, Mikayla thrives on the opportunity to positively impact her patients’ well-being. She finds joy in educating and empowering individuals about the critical link between oral hygiene and overall health. Clients appreciate Mikayla’s nurturing demeanor, often remarking on the relaxed and comfortable atmosphere she creates during their visits. To her, patients aren’t just appointments but cherished members of an extended dental family, deserving of the highest level of care. Mikayla cherishes her role at Blue Bird Dentistry, where camaraderie and genuine connection among colleagues make every day fulfilling.
Beyond the clinic walls, Mikayla finds solace in her roots, hailing from Spotsylvania, VA. She has a love for beach outings to Topsail, NC, strumming her guitar, and indulging in quality time with her loved ones—including her beloved Goldendoodle, Jackson. Mikayla’s enthusiasm for exploration extends to Virginia’s wineries, where she savors new experiences.
Jen
Dental Assistant
As a member of the dental field since 1992, Jen brings a blend of expertise and humor to her role at Blue Bird Dentistry. Having graduated from the Virginia School of Technology Accredited Dental Program, Jen’s passion lies in making each patient’s dental experience as pleasant and anxiety-free as possible. Her enthusiasm for interacting with patients and her knack for infusing humor into the treatment process are just some of the reasons why clients appreciate her warm and genuine approach.
Within the clinic, Jen thrives on the diversity of each day, relishing the opportunity to work in the lab and unleash her creativity alongside Dr. Elnahass. Whether it’s transforming a smile or explaining procedures in a way that patients can understand, Jen’s commitment to excellence shines through. Patients value her sincerity and dedication to providing the highest standard of care, often likening her to a trusted friend or family member who always has their best interests at heart. At Blue Bird Dentistry, Jen finds fulfillment in her role, thanks to Dr. Elnahass’s support and the camaraderie among colleagues, making each day a joyous experience.
Outside of work, Jen’s love for family and the great outdoors takes center stage. As an empty nester of four children, she cherishes the time spent with her eight grandchildren, finding joy in their company. Her adventurous spirit finds expression in outdoor activities like fishing, kayaking, camping, and horseback riding, while moments of relaxation in her hammock with a good book provide the perfect balance.
Maria
Certified Dental Assistant
Maria entered the field in 2001, driven by her own childhood fears of dental visits. Her journey began with a memorable experience where an empathetic dental assistant helped her overcome her anxiety. This profound impact inspired Maria to pursue a career in dental care, with a mission to provide the same comfort and support to her patients.
Maria excels in helping patients manage their dental anxieties. Known for her transparent, empathetic, and honest approach, she ensures that each patient has a pleasant experience. Whether it’s holding a patient’s hand, tapping their shoulder to distract them, or simply offering a comforting presence, Maria’s goal is to make every patient forget they are in the dentist’s chair. She has a unique ability to connect with patients of all backgrounds, from young children to military personnel.
Outside of work, Maria enjoys spending quality time with her family and exploring new culinary delights at various restaurants. An avid walker, she loves discovering new trails with her granddog, Snowball, a golden doodle. Her mornings are cheerfully started by her two grandcats, who serve as her natural alarm clock. Maria also enjoys DIY projects, finding joy in creating and improving things around her home.